Mouse Not Working?
Start with the symptom you can reproduce. Change one thing, then run the same test again.
Choose your symptom
A mouse that moves but will not click needs a different check from a wheel that clicks but will not scroll. Use the four paths below to separate the input signals before changing hardware.
Make a useful comparison
Note the application, USB port or wireless connection, button mapping and symptom. Try one change at a time, then repeat the same paced browser test. A result that follows the mouse to another computer is more informative than a score from one visit.
Start with power and connection
Charge or replace batteries, reconnect the receiver, bypass a USB hub and inspect a detachable cable. Use system updates or the manufacturer’s official downloads for drivers.
Choose the signal that fails
Allow optional Google Analytics for page visits and test activity? Mouse movements and test results stay local. Privacy & choices
Related mouse tests
Frequently asked questions
What should I check first when my mouse stops working?
Check power, the receiver or cable and a different direct USB port. If possible, compare the same mouse on another computer before deciding to replace it.
Can this site repair a mouse?
No. It observes browser input and helps you narrow the next check. It cannot change drivers, repair switches or identify an exact hardware cause.
Should I buy a new mouse after one failed test?
An incomplete browser test is not enough. Confirm you used the physical mouse, check mapping and connection, and compare another application or computer. Seek manufacturer support for a repeatable hardware symptom.
Sources and test limits
Methods are browser observations, not hardware certification. See the scoring formulas and limitations.
Return to Mouse Test to start another check.